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  • Judith Jones

You Just Had A Car Accident, Now What?

Updated: Mar 29

Car accidents can be extremely frustrating. Dealing with insurance companies, injuries, time off from work and the loss of a vehicle can be overwhelming. In the event you find yourself in a motor vehicle accident, here are some steps that you can take to help you through the process.



Call the Police

Dial 911 immediately. Try to take note of the main roadway and/or intersection of your location and provide these details to the 911 dispatch operator.


Make Sure You and Your Vehicle Are in A Safe Location

Turn your hazard lights on. Make sure you can exit your vehicle safely without endangering yourself and others. If you cannot, then move your vehicle to a safe location, preferably off to the shoulder or out of the way of oncoming traffic. If at all possible, take pictures of your location, your vehicle and the vehicle of the person who hit you before you move your vehicle.

Collect Information from the Person Who Caused the Accident

Collect as much information as you can while waiting on first responders. Exchange insurance and contact information with the other driver or drivers. Use discretion when dealing with other drivers during an accident. You do not want to escalate an already tense situation. Make sure that you do not accept fault or apologize for the accident. If possible, get the other driver’s:

  • Full name

  • Current insurance information

  • Driver's License

Document the Accident

Documentation is not only important for the insurance companies but for covering yourself as well. In addition to the information you collect from the other driver, take pictures and/or video of the scene. Include:

  • The vehicles involved from multiple angles

  • Damages

  • Street signs

  • License plates

  • Surroundings

  • The names and contact information of any potential eyewitnesses


Talk to the Police Officer


  • Make sure you tell the officer your complete version of what happened

  • The officer will provide you with an incident report number; do not leave the scene without this incident report number

  • Ask the officer if she/he is giving a ticket to the other party

  • If available, find out the court date listed on the ticket since you may need to attend


Seek Medical Attention Immediately


  • If you are injured go to the hospital or urgent care immediately after the accident and make sure you tell them you were in a car accident

  • Describe all of your injuries in detail

  • Your symptoms will worsen after you are discharged from the hospital so follow up with your primary care physician immediately

Call Your Insurance Company

Although you are not at fault, you may have to put your insurance company on notice of the accident to use some types of coverage under your policy. Your insurance company will need some basic information from you to get the claims process started. Have your insurance cards, license and all the information you collected from the other driver ready when you call them.

Contact Jones & Jones

Insurance companies treat injured individuals differently when they are not represented by a lawyer. Do not try to navigate the complexities of resolving your claim on your own.

If you are in a car accident contact us today at (404) 731- 0000.


Don't Go It Alone! Call Jones & Jones!


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